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AT&T Ranks No. 1 in Customer Service Survey
DALLAS, Feb. 2, 2012 /PRNewswire/ -- For the second consecutive quarter, AT&T * ranks highest in customer service satisfaction according to the National Customer Service Survey (NCSS) by Vocalabs. Vocalabs' research shows that in the fourth quarter of 2011, 69 percent of AT&T customers surveyed were "Very Satisfied" with their customer service calls. Similarly, AT&T customers also reported the highest level of satisfaction with the company's customer service representatives and the automated part of the customer service call.
Read more: http://finance.yahoo.com/news/t-ranks-no-1-customer-210600198.html
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